• Need a user code?
• Who is responsible for a farm business's on-line file?
• Is it possible to delegate the management of your on-line file to someone you trust?
• Who can access the business's on-line file?
• Questions?

Need a user code?

If you are the owner or associate of a farm business, you must:

• Complete and sign the form Application to designate a person in charge of access management (French - English translation) (also available at FADQ service centres);
• Send back the form to your service centre (by fax, mail or in person).

or

• Send an e-mail to your service centre to signal your intention to register for the on-line file.
  
  Your message must contain the following information:
  
  
  • The name of your business;
  • Your client number at FADQ;
  • Your e-mail address;
  • Your name.

Within a few days, FADQ will send a letter to the applicant containing a user code and temporary password.

If you are not the owner or associate of a farm business, you must contact the person in charge of managing access to the on-line file of the business in question.

Who is responsible for a farm business’s on-line file?

Every on-line file will be under the responsibility of ONE person, who is designated as the “person in charge of access management”.

La Financière agricole has invited its clients (the owner or one business associate) to first access their file and play the role of  “person in charge”.

• If the owner or an associate enters the user code and password provided by La Financière agricole, he or she automatically becomes the person in charge of managing access to the business’s on-line file.
• When the business owner or associate accesses the on-line file for the first time, he or she must confirm their identity by providing a social insurance number.

Is it possible to delegate the management of your on-line file to someone your trust?

Yes. The business owner or associate can give the responsibility of managing the file to another person (for example: their spouse, a staff member, etc.).

To do that, he or she must:

• Complete and sign the form Application to designate a person in charge of access management (French - English translation) (also available at FADQ service centres);
• Send back the form to your service centre (by fax, mail or in person).

Within a few days, FADQ will send a letter containing a user code and temporary password to the applicant. The code and password must then be given to the person in charge of managing access to the business’s on-line file.

Who can access the business’s on-line file?

All those to whom the person in charge of access management has granted access rights can access the business’s on-line file.

The person in charge can:

• Provide a user code and password to persons whose duties require access to the on-line file (for example: their spouse, staff member, an accountant, etc.);
• Manage the access rights of those persons (consultation or transaction rights), according to the different sections of the on-line file;
• Withdraw the access rights from those persons, if need be.

A guide for the person in charge of access management (French) clearly explains the steps to follow to manage user access to the on-line file.

Questions?

Please do not hesitate to contact your service centre.