News room
La Financière agricole is closely monitoring the situation experienced by agricultural producers as a result of the COVID-19 pandemic. Below, you will find answers to frequently asked questions.
In order to comply with the directives issued by the government, our services are maintained by email, telephone and through your online file. We are doing our utmost to respond to you efficiently.
In order to protect the health and safety of agricultural producers and staff, it is strongly recommended to avoid traveling to service centres until further notice. Instead, use e-mail, telephone or your online file.
Telephone networks are currently in very high demand. These technical problems are temporary and we are relaying them to our supplier. Please know that our advisors are here and available for you. If you are having difficulty reaching your advisor by telephone at the moment, you can always contact your service centre by e-mail. You will find the link to your service centre's email on the Contact Us page.
Please visit the Contact Us page on our website.
Your file is always accessible. If you are having difficulty accessing your file, please contact On-line File Support.
Refer to the COVID-19: Announced Measures for Producers page for details.
AgriStability interim payments are available under certain conditions. If you are experiencing financial hardship, you can apply to receive these payments quickly.
Yes, Farm Income Stabilization Insurance Program payments will continue to be made according to the established payment schedule
Once you have submitted your contribution, the maximum delay before receiving the government's contribution is 10 days.
As usual, you can reach your advisor either by e-mail or by phone. However, a trip to a service centre is not recommended.
Refer to the COVID-19: Announced Measures for Producers page for details.
Our services are maintained. Our programs remain. We will do our utmost to respond in a timely manner.
